Tubbs Brothers - Pre-Owned Vehicle Survey

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Tubbs Brothers - Customer Satisfaction Survey
Your Details
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Last Name: (Required)
Street Address:
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Satisfaction Survey
How satisfied are you with your pre-owned vehicle buying experience?
How satisfied are you with your salesperson?
How satisfied are you with the sincerity of the sales staff?
How satisfied are you with the delivery experience?
I would recommend this dealership to my family and friends.
I would buy another car from this dealership.
I would you purchase again from the same salesperson.
Please rate your salesperson on the following:
The manner in which you were greeted.
Sincerity and honesty in dealing with you.
Consideration of your time.
Ability to listen, understand and answer your questions.
Fulfilled all commitments made to you.
The vehicle price was discussed in a straightforward manner.
Please rate the finance team on the following:
Finance options & payments were discussed in a straightforward manner.
Warranty coverage was discussed and you were offered opportunity to purchase an extended service plan.
You were treated in a professional manner.
In General:
How satisfied are you with the condition of your vehicle at delivery.
Were you introduced to our service department and informed of how to obtain maintenance and repair services?
Contact Information
E-Mail (required):
E-Mail (re enter):
Home Phone:
Work Phone:
Fax:

Comments or Questions:

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We treat all your responses as private information. We will not give your data to any other person or group for any purpose.


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